…totally understand the concept of “value”, the thing you’re actually selling.
Strategy is all about finding a way to give value to the market.
There are infinite ways to do this, however they can generally all be categorised into 4 broad types of value, which are consistent across industries.
Use this grid to plot your competitors and find underserved parts of your own market.
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When a company delivers a specific form of value that could apply to many different types of customer.
E.g. IKEA, accessible designer interiors
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Stripping back service to reduce cost, the general approach of all budget oriented brands.
E.g. Ryanair, low cost airline
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When a company does something generic, but for a specific underserved group of customers.
E.g. Diamond, car insurance for women
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Adding functionality and service to create more premium offering, the standard luxury play.
E.g. Luis Vuitton
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Please note: the top two categories can support many brands because their diversity can be unlimited, but the bottom two categories can support fewer brands because they are more one-dimensional.